Patient's satisfaction with nursing care at tertiary
care centre
AUTHOR(s) : Dutta Nabajani1, Mahanta Putul2, Das Kahua3
DOI No. : 10.31741/ijhrmlp.v5.i1.2018.9
ABSTRACT :
Patient’s satisfaction has become increasingly
popular, as a critical component in the measurement of nursing
skill. Objectives: To assess the level of patient satisfaction
with nursing care and its association with various
demographic variables. Materials and methods: This
descriptive study design with over 64 patients at tertiary care
centre was done by using a pre-text, pre-designed proforma.
Result: Quite a good number of patients, i.e., 72% has
showed their moderate satisfaction with the ways that nursing
professional undertake. Conclusion: Nursing care is a key
determinant of overall patient satisfaction during hospital
admission. The nurses need to know what factors influence
patient satisfaction, if we have to improve the quality of
health care.
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